CAA Salary and Benefits Survey Report 2021
The CAA Salary and Benefits Survey Report 2021 is now available for purchase. You can order it using our online order form or click one of the buttons below to pay with credit card or debit card.
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The CAA Salary and Benefits Survey 2021 is available at this link.
Report Table of Contents
Community Action Agency Salary and Benefits Survey Report 2021
By the Center for Community Futures
Introduction 6
Report Format 7
Comparing Salaries Locally 8
Section A: Overview and How to Read the Salary Charts 9
Part I. Service Delivery Area 9
Part II. Agency Type: Public or Private Non-Profit 10
Part III. Agency Size (Number of Full-Time Equivalent Employees) 11
Part IV. Agency's Total Budget 12
Part V. Federal Region 13
Part VI. Surveys Received by State 14
Definitions of Statistical Properties 15
Notes on the Following Salary Charts 16
Section B1: Salary Charts, Hourly 17
Accountant, Certified 17
Accountant, Non-Certified 18
Administrative Assistant 19
Bookkeeper 20
Case Management Supervisor 21
Case Manager/Family Self-Sufficiency Worker 22
Community Coordinator 23
Community Service Director 24
Contact Tracer 25
Cook 26
CSBG Coordinator 27
Day Care Director 28
Deputy Director/Vice President 29
Driver 30
Economic Development Specialist 31
Energy/Weatherization Director 32
Executive Director 33
Executive Secretary 34
Family Self-Sufficiency Supervisor 35
Finance/Fiscal Director 36
Grant Writer 37
Head Start Director 38
Head Start Program Area Coordinator 39
Head Start Program Area Manager 40
Head Start Teacher With Degree 41
Head Start Teacher Without Degree 42
Health Screener 43
Housing Director 44
Housing Navigator 45
Human Resources/Personnel Director 46
Human Resources/Personnel Manager 47
Janitor/Custodian/Maintenance Worker 48
LIHEAP Eligibility Worker 49
Office Manager 50
Outreach/Intake Supervisor 51
Outreach/Intake Worker 52
Receptionist 53
Rental Assistance Staff 54
Shelter Staff 55
Transportation Director 56
Typist/Clerk 57
Weatherization Crew Lead 58
Weatherization Director 59
Weatherization Energy Auditor 60
Weatherization Intake Specialist 61
Weatherization Program Manager 62
Weatherization Quality Control Inspector 63
Weatherization Retrofit Installer 64
How They Stack Up: Comparing Positions and Average Hourly Pay Rates 65
Section B2. Salary Charts, Annual Salaries 66
Accountant, Certified 66
Accountant, Non-Certified 67
Administrative Assistant 68
Bookkeeper 69
Case Management Supervisor 70
Case Manager/Family Self-Sufficiency Worker 71
Community Coordinator 72
Community Service Director 73
Cook 74
CSBG Coordinator 75
Day Care Director 76
Deputy Director/Vice President 77
Driver 78
Economic Development Specialist 79
Energy/Weatherization Director 80
Executive Director 81
Executive Secretary 82
Family Self-Sufficiency Supervisor 83
Finance/Fiscal Director 84
Grant Writer 85
Head Start Director 86
Head Start Program Area Coordinator 87
Head Start Program Area Manager 88
Head Start Teacher With Degree 89
Head Start Teacher Without Degree 90
Health Screener 91
Housing Director 92
Housing Navigator 93
Human Resources/Personnel Director 94
Human Resources/Personnel Manager 95
Janitor/Custodian/Maintenance Worker 96
LIHEAP Eligibility Worker 97
Office Manager 98
Outreach/Intake Supervisor 99
Outreach/Intake Worker 100
Receptionist 101
Rental Assistance Staff 102
Shelter Staff 103
Transportation Director 104
Typist/Clerk 105
Weatherization Crew Lead 106
Weatherization Director 107
Weatherization Energy Auditor 108
Weatherization Intake Specialist 109
Weatherization Program Manager 110
Weatherization Retrofit Installer 111
Insufficient Salary Data 112
How They Stack Up: Comparing Positions and Average Annual Salaries 113
Other Positions 114
Section C: Fringe Benefits and Leave 117
Health Insurance, Single Coverage 117
Health Insurance, Dependent/Family Coverage 121
Dental Insurance, Single Coverage 124
Dental Insurance, Dependent/Family Coverage 127
Life Insurance 130
Disability Insurance, Short-Term 133
Disability Insurance Coverage, Long-Term 136
Retirement Benefits 138
Tuition Reimbursement 143
Career Development Reimbursement (other than for Tuition) 145
Vision Insurance, Single Coverage 147
Vision Insurance, Dependent/Family Coverage 150
Other Insurance Benefits 153
Quick Look at Fringe Benefits 155
Vacation Leave 158
Sick Leave 159
Combined Leave Days 160
Section D: Personnel Policies/Practices 161
Number of Employees and FTEs 161
Professional Liability (“Errors and Omissions”) Insurance 162
Paid Holidays 165
Paid Holidays Per Year At a Glance 166
Paid Maternity Leave 167
Workweek Hours 168
Flex Time 171
Job Sharing 173
Flex Time and Job Sharing Compared 173
Mileage Reimbursement Rates 174
Exempt and Non-Exempt Employees 175
Cost-Of-Living Pay Increases 176
Merit Pay Increases 179
Merit Pay Increases and COLA Compared 181
Gain Sharing/Profit Sharing 183
Amounts Paid to Auditors, Attorneys, and Program Consultants 184
Fringe Benefits Percentage of Salaries-and-Wages Budget 188
Personnel Policies - When Were They Last Updated? 190
Wage Practices/Fringe Benefits - When Were They Last Updated? 192
Difficulties in Recruiting 194
Section E: Comparison to Previous Salary Reports 204
Credits 205
The CAA Salary and Benefits Survey Report 2021 is organized in five sections:
Section A provides an overview of the national totals as well as how to read the salary charts. The last page in Section A provides definitions of terms used throughout the Report.
Section B includes both annual salary and hourly pay rate charts for 49 key positions in community action agencies. The wage charts show for each position the national average, count, minimum, and maximum salaries for each of five main categories:
* Agency Type (Private or Public);
* Agency Size (Number of Full-Time Equivalent Employees);
* Agency Budget;
* Type of Service Delivery Area (Urban, Rural, or Mixed); and
* Federal region.
Free preview of a pay rate chart from this Report:
CAA Hourly Pay Rates for Entry-Level
CSBG Coordinator
Count Average StdDev Minimum Maximum
Total: 32 $23.63 $10.34 $12.63 $61.47
Agency Type
Private 25 23.57 10.57 12.63 61.47
Public 6 24.45 11.11 15.00 44.86
No data 1 20.37 20.37 20.37
Service Area
Urban 5 29.54 18.26 16.50 61.47
Rural 14 21.11 5.78 13.97 29.50
Mixed 13 24.08 10.32 12.63 44.86
Total Budget
$1M to $2.9M 1 18.80 18.80 18.80
$3M to $4.9M 3 15.50 0.87 15.00 16.50
$5M to $6.9M 3 24.02 5.96 17.68 29.50
$7M to $9.9M 6 29.88 17.51 15.00 61.47
$10M to $15.9M 9 20.89 5.38 14.22 28.43
$16M to $20.9M 2 19.41 0.35 19.16 19.66
$21M to $30.9M 5 29.28 11.50 13.97 44.86
$31M+ 2 23.00 14.67 12.63 33.37
No data 1 20.37 20.37 20.37
Agency Size/FTEs
11 to 35 9 24.84 14.44 15.00 61.47
36 to 80 1 15.00 15.00 15.00
81 to 120 10 25.91 6.79 17.00 37.45
121 to 180 4 19.29 3.74 14.22 23.17
181 to 250 4 18.46 5.44 13.97 25.67
251+ 3 30.84 16.52 12.63 44.86
No data 1 15.00 15.00 15.00
Region
1 1 19.38 19.38 19.38
3 2 30.56 3.97 27.75 33.37
4 10 24.46 8.12 12.63 37.45
5 9 19.43 4.61 14.22 28.43
6 4 20.38 6.84 13.97 26.88
7 3 17.31 2.92 14.55 20.37
8 1 44.86 44.86 44.86
9 2 38.99 31.80 16.50 61.47
There are both Hourly and Annual pay rate charts for each of the 49 CAA positions in this Report.
Section C provides info on CAA fringe benefits, vacation leave, sick leave, and other personnel practices.
Section D shows the totals and averages for personnel practices like paid holidays, workweek hours, mileage reimbursement rates, and others.
Section E provides a comparison of the changes since our previous surveys.
For agencies that participated in the survey, the cost of the Report was reduced.
To order the CAA Salary and Benefits Survey Report 2021 at the non-participant rate use our online order form.
For those who did not participate in the survey:
PDF $445 prepaid (check or online credit card payment)
PDF $475 billed (invoice)
Word .docx $445 prepaid (check or online credit card payment)
Word .docx $475 billed (invoice)
We take checks, purchase orders, invoices, PayPal, and credit cards.
Questions or comments about the Report may be directed to:
Teresa Wickstrom, Head Start Consultant
Center for Community Futures
909-790-0670
teresa@cencomfut.com
You can order the CAA Salary and Benefits Survey Report 2020 using our online order form or click one of the buttons below to pay with credit card or debit card.